1. TERMS OF PAYMENT
Placement fees become payable immediately upon acceptance of our services. No Au Pair/Nanny can be sent to your home unless all fees have been paid. Once you have accepted an Au Pair/Nanny for a given period of time, invoice raised already can be changed but British Au Pairs p Agency will charge 25% administration cost.
2. METHOD OF PAYMENT
Payment may be made in Bankers draft or Post office money order (No Personal Cheque). Bankers' cheque should be made payable to: British Au Pair Agency
3. PAYMENT TO AU PAIR/NANNY
A regular Au Pair must be paid a minimum of 70 per week, after working 25 hours per week and Nanny must be paid £250 to £500 depending on weekly hours of work.
4. TERMINATION
In the event of a host family or Au Pair/Nanny wishing to terminate their agreement, either party must give each other at least 14 days notice and inform Universal Home Help Agency of their decision. In the event of serious misconduct by the Au Pair/Nanny or the host family, either party shall be entitled to terminate the engagement with immediate effect. If the Au Pair/Nanny's departure is a result of misconduct on the part of the family, the Agency has no obligation to replace the Au Pair or Nanny.
5. APPRAISAL SCHEME
British Au Pairs Agency encourages families to use our informal appraisal system at the end of the 4/5 week/first quarter and six months. This helps to identify any matters of concern that the Au Pair/Nanny or host family might need to discuss together.
6. REPLACEMENT GUARANTEE
If an Au Pair/Nanny proves to be suitable, British Au Pairs Agency undertakes to provide an alternative Au Pair/Nanny at no further change. The agency will need one to two weeks to plan the replacement. If the host family wishes to cancel at this state, British Au Pairs Agency will refund the host family less 25% Placement of paid fee (administrative cost).
7. EXTENSION OF AU PAIR/NANNY
Should an Au Pair/Nanny's stay be extended, the Agency must be informed immediately. The family will be liable to pay the difference in fee between one category and the next.
8. HOLIDAY
A week's holiday shall be offered to the Au Pair /Nanny during a six months period of living with the host family. Weekly pocket money should be paid as normal.
9. AU PAIR/NANNY BOOKING PROCEDURE
STEP 1:
Public enquiry/through advert in the LOOT/Others. The Agency will send or email family application pack to host family / the agency will call to see if enquirer has received information pack. Agency will explain to the enquirer the Au pair/Nanny procedure in details.
STEP 2:
The Client's family application form and non-refundable registration fee is due in the office.
STEP 3:
Agency will send by post or email/three suitable Au Pair/Nanny for client considers. After the host family has considered a suitable Au Pair/Nanny the host family will need to write an invitation letter. Host family will need to contact the Au Pair/Nanny by telephone and interview her/him for suitability purposes. British Au Pairs Agency will send or email family invitation letter, family details and our Agency invitation letter to British Embassy for Au Pair to collect Au Pair visa.
STEP 4:
After confirmation of arrival date of the Au Pair/Nanny, the Agency will contact client regarding progress and give family date arrival and flight details. Placement fee is due in office four days to the arrival of the Au Pair/Nanny or the Agency shall place the Au Pair with other family.
It is the duty of the host family to pick up Au Pair/Nanny at the port of entry (airport, bus station, etc.)
Note:
The Agency has a pick up system arrangement with a taxi firm to pick up your Au Pair/Nanny from airport/bus station to your house (£75.00) will be charged if it is within London and £160 - £200 if outside London).
STEP 5:
Upon arrival host family home the host family must explain duties to Au Pair/Nanny and also about green card registration, Au Pair's English School, arrangement for free days, light housework duties etc.
PLEASE NOTE:
Au Pairs from Non EEC countries are not permitted to do extra work outside the host home (immigration rules) and Universal Home Help Agency will call both, host family and Au Pair/Nanny, to supervise placement.
10. PLEASE TAKE NOTE OF THE FOLLOWING
1. The Au Pair / Nanny will only work agreed hours of work. Au Pair / Nanny will only baby-sit for 2/ 3 evenings.
2. The Au Pair / Nanny will help the host family do light housework. The Au Pair / nanny will look after child (ran) assigned to her / him.
3. The Au Pair / Nanny will be treated with respect; also the Au Pair / Nanny will respect the host family.
The Au Pair / Nanny should have the host family’s permission before brining friends home or using host telephone.
4. The Au Pair / nanny will not share a room with any other member of the family. Au Pair / Nanny’s weekly pocket money will be given at the end of each week.
5. Au Pair / Nanny will respect the host family by not coming to host family’s home late in the night or coming home drunk.
6. Au Pair / Nanny will prepare or eat with the host family. The host family is responsible for the safety of the Au Pair / Nanny. The host family must inform universal Au Pair & Nanny Agency of any misunderstanding.
